Frequently Asked Questions

A private transfer from CDG Airport to Disneyland Paris starts from €80 in a Tesla Model 3/Y (up to 4 passengers), or €120 in our Premium VAN (up to 8 passengers). The price is fixed, one-way, and includes tolls — see our full price table on the Fleet & Prices page.

Around 40–55 minutes depending on traffic, via the A104 and A4 motorways. Your driver goes directly from the arrivals hall to your Disneyland Paris hotel — no stops, no changes.

A private transfer is the easiest option for families. Your driver meets you at arrivals with your child seats already fitted, carries your luggage and pushchair, and takes you door-to-door — no train to catch, no connections to manage with tired children.

The direct TGV from CDG2 to Marne-la-Vallée Chessy is genuinely very fast once you are on board. We do not claim to be faster on the road. Our advantage is different: door-to-door pick-up matched to your actual flight time, your family and luggage travelling together, child seats included, and no train to catch or platform to find.

For most families, yes — the price is per vehicle, not per person, so it is often comparable to train tickets for a family of four or more once luggage and connections are factored in. You also avoid managing pushchairs, suitcases and children through stations and platforms.

Nothing to worry about. We track your flight number in real time. If your arrival is delayed, your transfer remains confirmed — we simply adjust to your actual landing time. If your original driver can no longer take the job because of a significant delay, we assign another professional driver so your pick-up still goes ahead.

Yes, completely free. We provide rear-facing infant seats (0–13 kg), forward-facing child seats (9–18 kg) and booster seats (15–36 kg) at no additional charge. Simply let us know your children's ages and weights when booking, and the appropriate seat will be pre-fitted in the vehicle before you land.

We process all payments via Stripe, one of the world's most trusted payment platforms. After confirming your booking via WhatsApp, we send you a secure Stripe payment link. You can pay by card (Visa, Mastercard, Amex) or Apple Pay / Google Pay. Your card details are never stored by us.

The price is 100% fixed regardless of traffic conditions, time of day, or journey duration. Whether it takes 40 minutes or 55 minutes to reach Disneyland Paris due to motorway works or heavy traffic, the price you were quoted is the price you pay. There is no meter running.

After collecting your luggage and clearing customs, look for your driver holding a sign with your surname in the arrivals hall. Your arrival terminal is shown on your flight confirmation — we monitor your flight number and confirm the appropriate meeting point (see our CDG Airport Guide for terminal-by-terminal detail).

Yes — we cover all CDG terminals: Terminal 1, Terminal 2E, Terminal 2F, Terminal 2G, and Terminal 3. Just tell us your flight number at booking and we will confirm the exact meeting point for your terminal.

Yes. If you are travelling with more than 4 passengers or have a large amount of luggage (pushchairs, sport equipment, etc.), we recommend booking our Premium VAN. It accommodates up to 8 passengers with up to 6 large suitcases. If in doubt, mention your luggage in the booking form and we will advise the right vehicle.

We accept bookings up to 6 months in advance and recommend booking as early as possible for popular Disney dates (school holidays, Christmas, Easter). Last-minute bookings (same day) may be possible — contact us via WhatsApp to check availability. However, to guarantee your child seat and your preferred vehicle, book early.

Full refund if cancelled more than 48 hours before your scheduled pickup. 50% refund if cancelled between 48 and 6 hours before pickup. No refund for cancellations within 6 hours or no-shows. If your airline cancels your flight, we offer a full refund or free rebooking regardless of timing.

Yes — same fixed price, same service. We recommend booking both journeys at the same time so your return transfer is confirmed and your mind is at ease. We will pick you up from your Disney hotel or Disney Village at the time you specify.

Not at all. All booking confirmations, communication and customer support are handled in English. Your driver may have limited English but will have your booking details printed in advance. WhatsApp messages and booking confirmations are fully in English.

Our prices are quoted in Euros (€) as the service takes place in France. Your UK bank card will automatically convert at the current exchange rate when you pay via Stripe. Most UK Visa and Mastercard issuers apply a very small conversion fee — check with your bank.